Privacy Policy

Privacy Policy

Last updated: July 2026

At Lash & Ink Academy, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase. We comply with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect the following personal information when you interact with our website:

  • Name and surname
  • Email address
  • Billing and payment information
  • IP address and browser information
  • Purchase history and course access records

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders and deliver digital products
  • Send order confirmations and course access details
  • Communicate with you about your purchases or enquiries
  • Send marketing emails (only with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (such as payment processors and email delivery platforms) solely to operate our business. These parties are obligated to keep your information confidential.

4. Digital Product Delivery

Your email address and order details are shared with our digital delivery system to grant you access to purchased course materials. This data is used solely for fulfilment purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights Under POPIA

As a data subject, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator of South Africa

7. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You may disable cookies in your browser settings, though this may affect certain website functionality.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: lashandinkacademy@gmail.com